Using this website.
These terms explain the rules for using the Service Design North website and its content. By using this website, you accept these terms. If you do not agree to them, please do not use the site.
About this website
This website is operated by Service Design North Ltd, a limited company registered in England and Wales (company number 14269811). The site provides general information about our consultancy, training, speaking and related services.
Information only
The content on this website is provided for general information. It is not legal, financial, technical or professional advice for your specific circumstances, and you should take appropriate advice before relying on it for important decisions. We make reasonable efforts to keep the content accurate and current, but we do not guarantee that it is complete or up to date.
Enquiries and bookings
Submitting an enquiry, booking a conversation or using a form does not create a client relationship or guarantee availability. Any paid work will be confirmed separately in writing, with agreed scope, fees and terms.
Intellectual property
Unless stated otherwise, the content, copy, design and materials on this website belong to Service Design North Ltd or are used with permission, and our authorship should be acknowledged. You may view the site, print or download extracts for your own use, and share links to it. You must not copy, reproduce or reuse substantial parts of the content, or use any of it for commercial purposes, without our permission.
Acceptable use
You agree to use this website lawfully and not to misuse it. In particular, you must not introduce viruses or other harmful material, or try to gain unauthorised access to the site or the servers behind it. Doing so may be a criminal offence under the Computer Misuse Act 1990, and we will report any such breach to the relevant authorities.
External links
This website may link to third-party websites or services, including Calendly and LinkedIn. These links are provided for convenience and are not an endorsement. We are not responsible for the content, availability or privacy practices of third-party sites, and we are not liable for any loss arising from your use of them.
Availability
The website is provided free of charge. We aim to keep it available, secure and accurate, but we do not guarantee that it will always be available, uninterrupted or free from errors, and we may suspend, withdraw or change any part of it without notice.
Liability
To the fullest extent permitted by law, Service Design North Ltd is not responsible for any loss or damage arising from your use of, or inability to use, this website, or from reliance on its general content. In particular, we are not liable for loss of profits, business, revenue or goodwill, for any indirect or consequential loss, or for loss or damage caused by viruses or by any third-party website we link to. Nothing in these terms limits liability that cannot legally be limited, including liability for death or personal injury caused by our negligence, or for fraud.
Privacy
Our use of personal information is explained in our Privacy Policy.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK, you may also be able to bring a claim in your local courts.
Changes
We may update these terms from time to time, and the changes apply from the date they are published here. The latest version will always be on this page, so please check it occasionally.
Contact
For questions about these terms, contact yulia@service-design-north.co.uk.